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Messaging/Communication in FastGem

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List of articles in category Messaging/Communication in FastGem
Title Hits Vote Rating
Setting up Auto Text to Rep and/or Tech When a Specific Work Order or Submission Status is Selected Hits: 4391 Vote: 0 Rating: 0
Chat Feature - Reps, Techs, and Internal Users Hits: 1510 Vote: 0 Rating: 0
Messaging a User/Group in FastGem, and Receiving/Replying to Messages Hits: 3118 Vote: 0 Rating: 0
How To Define a Group List for Messaging Hits: 35 Vote: 0 Rating: 0
Setting up Auto-Text to Tech when they are Assigned an Install Hits: 61 Vote: 0 Rating: 0
Setting up Auto Text to Customers/Leads/People when Specific Work Order or Submission Statuses are Set Hits: 1804 Vote: 0 Rating: 0
Sending a Text Message to a Customer/Lead Manually from FastGem Hits: 3488 Vote: 0 Rating: 0
Configuring Customer Text Templates Hits: 1370 Vote: 0 Rating: 0
Problem: 'We Can't Recognize the Device' message when logging into RingCentral from FastGem Hits: 719 Vote: 0 Rating: 0
Using RingCentral from FastGem Hits: 768 Vote: 0 Rating: 0

Subcategories

Internal Communication (User-to-User(s)) 5

External Communication (User to Customer(s)) 3

RingCentral within FastGem 2

Categories

  • Actions/Action Logs (1)

  • Creating and Editing Users/Records/Groups (23)

  • Equipment and Inventory (3)

  • Forms (0)

    • Building/Editing Forms (Admin/Backend) (25)
    • Tech Forms (Front end) (2)
    • Customer Verification Forms (Front End) (1)
    • Order Forms (Front End) (1)
  • Getting Started (6)

  • Invoicing and Payments (8)

  • Leads and Customers/Submissions/People (9)

  • Mass Update/Upload/Texting Tool (5)

  • Menu Items: Creation, Display, and Organization (6)

  • Misc/Multiple (22)

  • Messaging/Communication in FastGem (0)

    • Internal Communication (User-to-User(s)) (5)
    • External Communication (User to Customer(s)) (3)
    • RingCentral within FastGem (2)
  • Overlay Tool and Provider Portals (11)

  • Packages and Providers (4)

  • Payroll (0)

    • Misc Payroll Training (15)
    • Commissions and Payplans (13)
    • Promotions and Rep Adjustments (5)
  • Quality Control/Follow Ups (5)

  • Reconciliation (2)

  • Reporting (6)

  • Search Tools (2)

  • Scheduling (3)

  • Tasks (3)

  • Timeclock (4)

  • Work Orders (AKA Appointments) (6)

Tags

  • Training
  • training-admin
  • training-internal users
  • training-processors
  • training-payroll admin
  • training-house
  • training-form management
  • training-sales reps
  • Troubleshoot
  • training-techs