This tool is used for importing data from other sources into FastGem. There are multiple uses and layouts available when using this tool. 

The action logs report actions taken from this tool (as well as the user who used the tool).

Note: In general, it takes up to five minutes for data uploaded in the Mass Upload/Update tool to appear in FastGem. DO NOT upload the same data twice within one upload period; this could lead to the creation of duplicate records. 

Note: If at all possible, please remove symbols such as single quotation marks (') and backslashes (\) from your upload data, to prevent the possibility of the data becoming corrupted. 

 NOTE: Duplicate identifyers will cause incorrect updating/uploading into the system. Identifiers are such things as Serial Numbers, Rid Numbers, etc. If you are uploading records with identifiers which are not unique, the upload/update will not work correctly. Please ensure all identifiers are unique to their own record before uploading.

 

ACCESSING MASS UPLOAD/UPDATE/TEXT TOOL:

 Resources(Tools)>Mass Upload/Update Tool (Depending on your instance's customization, this may be in a slightly different place or have a slightly different name).

 

      

 

 

 'Inventory Management' Tab:

 

This tab allows you to mass upload inventory and equipment into FastGem.

  

Upload Inventory:

This tool allows you to mass upload your inventory via third party spreadsheet or manual entry into this layout, rather than entering each item into FastGem individually.

You can choose to mass assign uploaded inventory to specific technicians or areas as well, or leave the "Techician" and/or "Area"  dropdown options blank to upload without assigning.

*You can choose a standard spreadsheet upload format, or we can implement the format you use as well. 

*Data uploaded here uploads into Inventory Management>Inventory

Note: it is also possible to use this 'Upload Inventory' tool to update existing inventory. Just upload the list of inventory you wish to update here, with the relevant information (status, technician, etc.) changed. FastGem will not change identifiers (serial numbers, etc) or create duplicate inventory items with the same identifiers. Instead, the software will search for inventory with those same identifiers and use the new information uploaded here to update existing records. You can also change the technician assigned to inventory with this tool, by uploading existing inventory and selecting the appropriate technician from the 'Consign Tech to All Uploaded Inventory' dropdown. 

Note: If updating the technician or status of existing inventory using ANY type of numerical identifier (serial number, card number, etc.) you may want to use the 'Updater' feature. To do this, simply select 'Updater' from the format dropdown, then enter the numerical identifier of your choice in the 'Global Identifier' column. Enter the status you wish to update the inventory to, enter a technician if desired, and process. Please note: If you have clashing IDs in the system, don’t do this. If it’s possible that a serial number for one inventory item COULD be the same as say, the access card number on a different item in the system, don’t use this functionality. Instead, use one of the other available formats and enter serial numbers/card numbers/other numbers in their own specific columns. 

*Values of Statuses, Area, etc. must match the values configured in FastGem in order to upload/update correctly.

 

Upload Equipment Catalog:

This tool allows you to mass upload your equipment catalog via third party spreadsheet or via manual entry into this layout as opposed to entering each item into FastGem individually.

 *uploads into FastGem Inventory Management>Equipment Catalog

Note: it is also possible to use this 'Upload Equipment Cat' tool to update equipment already in the system. Just upload the list of equipment you wish to update here, with the relevant information (cost, etc.) changed. FastGem will not change identifiers (such as External ID) or create duplicate equipment items with the same identifiers. Instead, the software will search for equipment with those same identifiers and use the new information uploaded here to update existing records. 

*Values of Statuses, Area, etc. must match the values configured in FastGem in order to upload/update correctly.

 

Please contact FastGem support with any questions, at This email address is being protected from spambots. You need JavaScript enabled to view it.