Help Categories

FastGem Help Articles

List of articles in category FastGem Help Articles
Title	Hits	Vote	Rating
Accessing & Utilizing the Action Logs	Hits: 4508	Vote: 0	Rating: 0
Restricting a User by IP Address	Hits: 69	Vote: 0	Rating: 0
Linking a User Record to an Existing Rep Record	Hits: 67	Vote: 0	Rating: 0
Problem: Rep/Tech Does Not Appear in Hierarchy	Hits: 403	Vote: 0	Rating: 0
Rep Hierarchy Page	Hits: 478	Vote: 0	Rating: 0
Enabling/Disabling RingCentral Integration for Individual Users	Hits: 495	Vote: 0	Rating: 0
Problem: User Name not Appearing in Front End, Not Appearing in Rep/Tech List for Assignment	Hits: 437	Vote: 0	Rating: 0
Publish/Unpublish Reps/Techs	Hits: 536	Vote: 0	Rating: 0
Sensitive Information - Viewing Permissions	Hits: 1399	Vote: 0	Rating: 0
Resetting Your Password (Front End)	Hits: 1649	Vote: 0	Rating: 0

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Subcategories

Actions/Action Logs 1

Creating and Editing Users/Records/Groups 23

Equipment and Inventory 4

Forms 29

Building/Editing Forms (Admin/Backend) 25

Tech Forms (Front end) 2

Customer Verification Forms (Front End) 1

Order Forms (Front End) 1

Getting Started 6

Invoicing and Payments 11

Leads and Customers/Submissions/People 10

Mass Update/Upload/Texting Tool 5

Menu Items: Creation, Display, and Organization 6

Misc/Multiple 23

Messaging/Communication in FastGem 11

Internal Communication (User-to-User(s)) 6

External Communication (User to Customer(s)) 3

RingCentral within FastGem 2

Overlay Tool and Provider Portals 12

Packages and Providers 4

Payroll 34

Misc Payroll Training 15

Commissions and Payplans 13

Promotions and Rep Adjustments 6

Quality Control/Follow Ups 5

Reconciliation 2

Reporting 6

Search Tools 2

Scheduling 3

Tasks 3

Timeclock 4

Work Orders (AKA Appointments) 6