Help Categories

FastGem Help Articles

List of articles in category FastGem Help Articles
Title	Hits	Vote	Rating
Two-Factor Authentication: What to do when someone gets a new phone	Hits: 23	Vote: 0	Rating: 0
Accessing & Utilizing the Action Logs	Hits: 4146	Vote: 0	Rating: 0
Problem: Rep/Tech Does Not Appear in Hierarchy	Hits: 310	Vote: 0	Rating: 0
Rep Hierarchy Page	Hits: 407	Vote: 0	Rating: 0
Enabling/Disabling RingCentral Integration for Individual Users	Hits: 437	Vote: 0	Rating: 0
Problem: User Name not Appearing in Front End, Not Appearing in Rep/Tech List for Assignment	Hits: 375	Vote: 0	Rating: 0
Publish/Unpublish Reps/Techs	Hits: 469	Vote: 0	Rating: 0
Sensitive Information - Viewing Permissions	Hits: 1239	Vote: 0	Rating: 0
Resetting Your Password (Front End)	Hits: 1482	Vote: 0	Rating: 0
Enabling Mass User Creation in Front End	Hits: 1640	Vote: 0	Rating: 0

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Subcategories

Actions/Action Logs 1

Creating and Editing Users/Records/Groups 21

Equipment and Inventory 3

Forms 28

Building/Editing Forms (Admin/Backend) 24

Tech Forms (Front end) 2

Customer Verification Forms (Front End) 1

Order Forms (Front End) 1

Getting Started 6

Invoicing and Payments 7

Leads and Customers/Submissions/People 9

Mass Update/Upload/Texting Tool 5

Menu Items: Creation, Display, and Organization 6

Misc/Multiple 18

Messaging/Communication in FastGem 10

Internal Communication (User-to-User(s)) 5

External Communication (User to Customer(s)) 3

RingCentral within FastGem 2

Overlay Tool and Provider Portals 11

Packages and Providers 4

Payroll 32

Misc Payroll Training 15

Commissions and Payplans 12

Promotions and Rep Adjustments 5

Quality Control/Follow Ups 5

Reconciliation 2

Reporting 6

Search Tools 2

Scheduling 3

Tasks 3

Timeclock 4

Work Orders (AKA Appointments) 6