All of your reps are given specific access to only what they should see, including their pay. Pay is always up to date so the minute it's cleared, they see it. You control when accounts are marked as cleared for payment.
FastGem AUTOMATICALLY pulls all data from source systems (new and updates). Once inside FastGem, automatic texting, quality control, sync to external systems and more can be executed
We offer an automated and secure way of processing orders, without you having to worry about the risk of your data being shared with ANY outside parties! We go the extra mile to make sure that your information is protected, and we will NEVER sign contracts with other providers that jeopardize this guarantee to our customers! Can you say that about your current CRM?
FastGem's unique overlay system allows for 5x faster processing removing the need for internal processors to copy and paste customers' information.
FastGem automatically texts customers the day before & after installation to confirm quality. Additionally, all internal reps have quality control queues that are generated based on additional milestones or customer replies.
FastGem offers fully customizable forms. Each form is specific to the rep it's assigned to. Changes to form content take seconds and is replicated across all necessary forms.
FastGem is built on the premise of data management. All customer submitted/generated data is placed within main portal where data can be filtered/sorted/searched and exported all with simple drop down selectors for assignments and status
FastGem supports referrals by enabling a custom form for each referrer. Referrals enter the system and are assigned to reps who follow up on the lead and are then able to convert them to a customer. Referrers can also access payroll which pays out based on referral fees. As always, referrers can only see their leads/customers/payroll.
FastGem offers internal messaging for both chats between internal users + announcement inbox with notifications
Lead Techs can easily assign jobs/work orders to individual techs. Each individual tech has access to their personalized calendar with links to all pertinent information.
Clock In/Out timecards for hourly employee time tracking
Full Inventory tracking. Assign/Track/Consignment all of your inventory. Assign equipment to a customer for total tracking
Never ask if what you're getting paid is accurate again. FastGem records what your expected to be paid, what you're actually paid and determines reconciliation.