The Problem

Third Party Home Service Providers (Satellite, TV, Internet, etc) have a cumbersome task of exposing up to date information to their reps concerning their customers. Lead Processing, Technician installs, Inventory management and commission based payroll can be especially difficult to manage

FastGem Solves This!

Instant Payroll

All of your reps are given specific access to only what they should see, including their pay. Pay is always up to date so the minute it's cleared, they see it. You control when accounts are marked as cleared for payment.


Fully Synchronzied

FastGem AUTOMATICALLY pulls all data from source systems (new and updates). Once inside FastGem, automatic texting, quality control, sync to external systems and more can be executed


Privacy Guaranteed

We offer an automated and secure way of processing orders, without you having to worry about the risk of your data being shared with ANY outside parties! We go the extra mile to make sure that your information is protected, and we will NEVER sign contracts with other providers that jeopardize this guarantee to our customers! Can you say that about your current CRM?


Faster Processing

FastGem's unique overlay system allows for 5x faster processing removing the need for internal processors to copy and paste customers' information.


Automated Quality Control

FastGem automatically texts customers the day before & after installation to confirm quality. Additionally, all internal reps have quality control queues that are generated based on additional milestones or customer replies.


Customizable Forms

FastGem offers fully customizable forms. Each form is specific to the rep it's assigned to. Changes to form content take seconds and is replicated across all necessary forms.


Customer Workflow

FastGem is built on the premise of data management. All customer submitted/generated data is placed within main portal where data can be filtered/sorted/searched and exported all with simple drop down selectors for assignments and status


Referrals/Leads

FastGem supports referrals by enabling a custom form for each referrer. Referrals enter the system and are assigned to reps who follow up on the lead and are then able to convert them to a customer. Referrers can also access payroll which pays out based on referral fees. As always, referrers can only see their leads/customers/payroll.


Internal Messaging

FastGem offers internal messaging for both chats between internal users + announcement inbox with notifications


Technician Scheduling/Calendar

Lead Techs can easily assign jobs/work orders to individual techs. Each individual tech has access to their personalized calendar with links to all pertinent information.


Time Cards

Clock In/Out timecards for hourly employee time tracking


Inventory Tracking

Full Inventory tracking. Assign/Track/Consignment all of your inventory. Assign equipment to a customer for total tracking


Reconciliation Reporting

Never ask if what you're getting paid is accurate again. FastGem records what your expected to be paid, what you're actually paid and determines reconciliation.


FastGem's design is great on desktops...
...brilliant on tablets...
and perfect for mobile!
 
  • FastGem Offers full REST API for integration support. Every aspect of the system is designed to allow data sharing/updating in near realtime.
    Sara Plus
    Agemni
    Zapier
    Webhooks
    DWS
    Spectrum
    Dish
Decrease in Processing Time
80%
Reduction In Overhead
75%

Simply Put

Schedule a demo and get a glimpse of just how much time and overhead cost you can save when switching to FastGem CRM!

You Will Save Time & Money When Using This Software Or There is NO Charge

Call Us Directly: (504)-383-0602

Contact Us

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  • *NEW* FastGem Basic
  • $200/mo
  • Pay a flat rate for up to 10 users! Includes:
  • *Basic System Access
  • Sales & Order Tracking
  • Automated Text & Appointment Follow-up
  • Automated Order/Appointment Status Tracking
  • $0.04 per Text
  • $50 Setup Fee
  • Starter
  • $29Per active user/mo
  • up to 15 users
    Included:
  • *Moderate system Access
  • Fully Customized Setup
  • 24/7 Customer Support & Webinar Training
  • Automated Payroll System & Quality Control
  • $0.04 Per Text Message
  • Plus
  • $39Per active user/mo
  • 15+ Users
    Included:
  • *COMPLETE System Access
  • Fully Customized Setup
  • Full Customer Support
  • Unlimited Web Training
  • Automated Payroll & Quality Control
  • Tech Scheduling & Equipment Inventory
  • Canvassing Feature
  • $0.04 Per Text Message

NEW FEATURES ADDED DAILY!

Ask about FastGem to FastGem integration to maintain each company's privacy while still keeping tracking of individual payroll and sales!

We offer a wide range of products and membership plans, custom tailored to your needs. Browse our selection of products to find the perfect one for your project, or select a membership to gain access to everything.


FastGem fits with ANY size vendor!Multiple packages

Click the 'Contact Us' link above to schedule your FREE demo and see for yourself!